There’s power in partnership.
Your passion. Our purpose. We can make an impact together. Join a team that empowers you to shape the future of client service. Everything we do is focused on helping clients achieve what’s most important to them, all while giving you the opportunity to innovate, collaborate and grow.
What you do every day helps people achieve and protect their financial goals. You’ll have access to cutting-edge tools, continuous learning programs, mentorship from experienced leaders, and a culture that values every voice and idea.
Position Schedule: Full-Time
Team Overview:
Edward Jones Trust Company provides a full range of trust, investment management, and custody services to individuals, businesses, charitable organizations, and private foundations. Teams are responsible for new account onboarding and due diligence, account opening, branch training and education, business development, and the development and maintenance of marketing collateral and resources. The team also has accountability for enhancing and delivering the client experience in partnership and collaboration with Financial Advisors and branch teams, internal stakeholders, and external professionals including attorneys and CPAs.
What You Will Do:
The Estate Settlement Trust Officer is responsible for the administration of trusts, estates and investment management accounts and serves as the primary relationship manager for these accounts.
As an Estate Settlement Trust Officer, your responsibilities will include:
- Daily management of probate and estate settlement trust administration in accordance with Edward Jones Trust Company guidelines, fiduciary standards, trust agreements, wills, powers of attorney and all contracts relating to the account relationship.
- Onboarding and closing of accounts; including asset identification, asset gathering and analysis in a high-volume environment.
- Developing, strengthening, and retaining client, beneficiary, client team relationships.
- Reviewing, understanding, and interpreting trust agreements, wills, contracts and other estate planning documents to limit regulatory and legal risk.
- Partnering with financial advisors to fully understand clients’ needs and deliver an excellent client experience.
- Discussing and explaining complex tax and estate planning concepts and trust terms with beneficiaries and financial advisors.
- Serving on Trust Company committees, participating in business planning or other initiatives as requested.
- Working with internal resources to manage special assets and real estate, including the inventory, appraisal and sale or transfer thereof.
- Understanding and balancing the needs of grantors, current beneficiaries and future beneficiaries and effectively communicating this analysis to grantors, beneficiaries, and branch teams;
- Managing client service with other Trust Company and operations associates, branch teams, attorneys, CPAs and outside business professionals;
- Researching various laws including statutory requirements, probate rules, and court requirements and applying knowledge of these laws to unique circumstances.
- Formulating plans for the execution of estate plans, using tax planning analysis and wealth transfer strategies.
*This position is known internally as a Trust Advisor I
What Experience You Need:
- Bachelor’s degree required or equivalent training, certification or work experience.
- 3 years+ trust and estate administration, or related legal or financial services experience required.
- Knowledge of trust administration principles, estate planning principles, taxes, and investment principles required.
- Strong written and verbal communication (especially in complex matters) and demonstrate high level of interpersonal skills.
- Ability to effectively train, delegate and follow up with others who provide service to the client and branch team
- Demonstrated advanced organization skills are essential.
What Could Set You Apart:
- CTFA, J.D., CFP, CPA, or substantial progress toward professional certification strongly preferred.
- Advanced ability to manage real estate, TPP, and other unique assets and identify and mitigate risks related to those assets.
- Comprehensive knowledge of regulations and applicable laws, probate procedures, tax planning and wealth-transfer strategies.
- Demonstrated ability to balance compliance, legal, and business decisions.
- Ability to work in team-based environment, delegate work appropriately, and lead meetings effectively.
- Ability to use trust accounting system, Microsoft products and other automation tools.
*Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
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Our branch teams – including our BOAs – play a critical role in getting to know and truly understand each client.
Penny Pennington
Managing Partner
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It’s like professional development in the world’s largest sandbox.
Training, continuing education and mentoring – that’s only the beginning. Our headquarter campuses offer thousands of roles – and as many opportunities – for you to try new skills, get involved on different projects and step up as a leader. You’re in charge of your professional development. We just provide the opportunities.

Extra compensation when you need it most – with no ceiling on how much you can earn.
And we really mean it. There is no ceiling on how much you can earn as we have a work hard and be rewarded philosophy. We also understand that new financial advisors might be more worried about the floor. So we provide a guaranteed salary for your first four years. Did we mention bonuses, commissions, profit sharing and travel awards?
“As hard as I want to work determines how successful my business can be.”
– Mark Audet, CFP Financial Advisor – St. Louis

Your new career comes with support from day one.
At Edward Jones, we support you with resources and training from day one. You’ll be joining a firm that is consistently recognized and awarded for our training. We believe you’ll see our investment in you as one of the best parts of working at Edward Jones. When you join the client team in your local branch, you won’t be on your own.

Come as you are. We will teach you everything you need to know.
Our Branch Office Administrators come from many different career backgrounds. Sales. Marketing. Customer service. Even finance. But they have one thing in common: a desire for a rewarding career that empowers them to make a difference in people’s lives. Your training begins with six months of dedicated onboarding – and is built out with mentoring, learning plans tailored to your needs, and 6,000-plus at the Headquarters making sure you have everything you need to succeed.
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The strength in the solutions we create for our branches and clients comes from seamless integration of our tools; this integration requires close collaboration and communication. As I continue to serve Edward Jones in key initiatives, I know that my network of advocates will continue to grow.
Chris Koo
Firm Strategic Enablement Office
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