Edward Jones Honored as a 2025 Training APEX Award Winner

Edward Jones Recognized for Excellence in Training and Development

Edward Jones has been named a 2025 Training APEX Award winner, marking the firm’s commitment to learning and professional development. The firm ranked no. 17 for the second year in a row.

This award, presented by Training magazine, honors organizations that create impactful and effective training programs that support both associates and the clients they serve.

“Our learning and development approach is focused on fully supporting our colleagues with the tools and resources they need to help them grow as individuals and ultimately serve our clients more completely,” said Suzan McDaniel, Chief Human Resources Officer at Edward Jones. “This recognition reflects the work we’ve done to expand learning opportunities, integrate technology, and ensure our teams are equipped to support clients in meaningful ways.”

Edward Jones cemented its reputation as a leader in learning and development by combining innovation with practical, result-driven strategies. From leveraging technology to fostering a culture of collaboration, the firm’s training programs are designed to prepare associates for the evolving future.

In 2024, Edward Jones introduced and expanded several initiatives to foster learning throughout the firm:

• • Day of Development – This firmwide event brought together nearly 3,000 associates for skill building sessions on leadership, technical training and professional growth.
  • Trimester Challenge – Expanded in 2024 to include registered branch associates and associate financial advisors, this program offers continuous education and professional activities aligned with branch goals. Through collaborative peer-assisted learning (PAL) components and social learning opportunities, the Challenge supported more than 15,000 Client Support Team (CST) professionals, enhancing skills and the adoption of Salesforce tools.
  • Industry Certifications – We are committed to growing the number of professionals with the CERTIFIED FINANCIAL PLANNER® or CFP® certification and have been recognized as No. 1 in the industry for most CFP® professionals, with more than 4,500 associates in the U.S. field and home office as of Dec. 31, 2024. Our commitment is demonstrated by offering tuition assistance and reimbursement and two free practice exams in collaboration with the CFP® Board. The firm also supports the Financial Paraplanner Qualified Professional™ or FPQP® designation to help CSTs build/expand their foundational knowledge.
  • Universal JonesStart – This onboarding program brought together branch and home office associates to enhance collaboration, bridge gaps in roles and reinforce a shared understanding of the firm’s vision.

  Edward Jones continues adjusting its learning approach as technology evolves, blending in-person, virtual and technology-supported training programs. These initiatives, including leadership development workshops and compliance education, ensure associates receive the technical knowledge and leadership development needed to achieve our purpose of improving the lives of clients, colleagues and communities.
  The Training APEX award evaluation process considers the success of a company’s overall training approach. Award criteria include training program and scope, budget, formal and informal training programs, the link to business/business unit goals, and business outcomes resulting from training.
  Company rankings for the Training APEX award were announced Feb. 17 at an awards gala during the Training 2025 Conference & Expo in Orlando, Florida