La liberté et la souplesse d’un entrepreneur, et le soutien de nos vastes ressources. C’est le meilleur des deux mondes.
Même si les 18 000 représentants en services financiers d’Edward Jones en Amérique du Nord* gèrent leurs activités de manière indépendante, ils sont loin d’être seuls. Lorsque vous vous joignez à Edward Jones, vous êtes appuyé par une équipe de plus de 4 000 associés à nos bureaux de Saint-Louis, de Tempe et de Mississauga. Nous nous assurons que vous disposez des outils et des ressources dont vous avez besoin pour offrir des solutions personnalisées qui répondent aux besoins complexes de nos clients et bâtir une pratique gratifiante.
À votre avis, vous distinguez-vous par votre talent à tisser des liens, votre facilité à résoudre des problèmes ou vos qualités de partenaire d’affaires? Si vous avez répondu oui, nous avons besoin de vous au sein de notre équipe.
Chez Edward Jones, nos associés forment nos équipes de succursales. La plupart de nos équipes sont composées de deux ou trois personnes. En tant qu’administrateur de succursale, vous serez un membre essentiel de cette équipe avec le représentant en services financiers. C’est vous qui accueillerez les clients qui nous appellent ou qui nous rendent visite. Vous aurez de nombreuses responsabilités, mais la plus importante sera d’apprendre à connaître vos clients si bien que vous les aiderez non seulement à cerner leurs problèmes, mais aussi à les anticiper. Vous serez un véritable partenaire d’affaires de votre représentant en services financiers. Vous travaillerez ensemble pour aider vos clients à atteindre les objectifs financiers qui leur tiennent le plus à cœur.
Options de travail à distance : No
If you find yourself looking for a fulfilling career, the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We’re proud to serve over nine million clients. Our BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results.
Role Summary:
As a Branch Office Administrator, you’ll be a vital part of our team, providing seamless support to our clients. You’ll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.
We’ll give you the support you need. Our team will be there every step of the way, providing:
- Comprehensive training including an experienced peer to help mentor you
- A wide support network that extends from your branch office to your region to the home office
- You’ll often work independently but will have a team of thousands backing you every step of the way
Can you see yourself…
- Delivering exceptional personalized service to ensure clients feel understood and informed
- Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year
- Actively listen for situations in the clients’ lives that may indicate a need for additional services
- Driving marketing activities such as planning and executing events
- A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions
- An inclusive environment where everyone’s different viewpoints are valued and help to achieve results.
- We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family’s well-being
- Full-time Associates receive the following benefits:
- A compensation package that includes bonus potential, profit sharing, a 401k (U.S.) or Group RRSP (Canada) and comprehensive and competitive health benefits. Read more about our total compensation approach.
- Paid time off including vacation, sick, holidays and personal days
You’ll be competitively compensated…
- Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities.
- Edward Jones is based on a legacy of partnership and as a privately held firm we share the success with our associates through various discretionary and variable compensation programs, which includes bonus opportunities based on branch and firm profitability, along with individual performance.
- The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the BOA role.
Hiring Minimum: $49700.00
Hiring Maximum: $54900.00
What skills would make you a successful BOA?
- Analytical Thinking
- Attention to Detail
- Adaptability
- Conversational Skills
- Digital Tool Utilization
- Team Collaboration
Role Requirements
- Client Service: Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members.
- Account Management: Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records.
- Administrative & Operational Support: Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamlining processes with updating SOPs and strategically execute on the branch business plan.
- Technology: Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
Communiquez avec Dawn Black
Communiquez avec Dawn Black, un membre de l’équipe de recrutement dédié afin d’avoir une conversation sur les compétences nécessaires pour devenir un membre de l’équipe de la succursale chez Edward Jones.
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« Nous offrons un milieu de travail où les origines et les expériences différentes sont non seulement bien accueillies, mais célébrées. Nous soutenons l’individualité et favorisons un environnement de lien et d’appartenance où chaque collègue se sent valorisé, respecté, vu et entendu. »
Jennifer Kingston
Cheffe, développement des capacités de croissance

« Nous essayons de travailler ensemble et de nous soutenir les uns les autres, afin de faire vraiment de notre mieux pour servir le client. »
Mary Pat Brown
Directrice, Opérations de services-conseils

Vous apprenez constamment. Les choses évoluent sans cesse, et c’est formidable. C’est ce qui rend le travail amusant.
Victoria Lightowler
Administratrice principale de succursale

Les relations sont au cœur du rôle d’administrateur de succursale : avec vos clients, vos collègues et votre collectivité.
Inger Mitchell
Administratrice principale de succursale

J’adore les imprévus et la complexité qu’un simple appel d’un client peut apporter au travail chaque jour. Dans notre succursale, nous prenons systématiquement en charge tous les aspects du service à la clientèle et des services financiers liés aux comptes des clients.
Brooke Bradley
Administratrice principale de succursale

Tout ce que nous faisons dans notre bureau est centré sur les besoins personnels et financiers de nos clients. Travailler ensemble dans un même bureau nous permet de le faire en toute simplicité. Nous discutons de nos clients dans une atmosphère détendue et déterminons comment nous pourrions les servir en fonction de leurs besoins individuels. Travailler dans un bureau à deux personnes est exigeant, mais satisfaisant.
Gwen Peebles
Administratrice principale de succursale

C’est le parfait équilibre entre les ressources qu’offre une grande société réputée et l’autonomie d’un propriétaire d’entreprise.
Ryan Maskewitz
Conseiller en investissement

Je pense que la structure de rémunération que fournit Edward Jones aux nouveaux conseillers en investissement est extraordinaire. Elle allège le fardeau des premières années.
Betsy Rush
Conseillère en investissement

« Je suis en mesure de gérer ma pratique de la façon qui convient le mieux à moi et à mes clients, sans ingérence, sans pression. »
Alok Tomar
Conseiller en investissement Edward Jones
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Partenaire de gestion
Partenaire de gestion
Partenaire de gestion
Partenaire de gestion
Partenaire de gestion

It’s like professional development in the world’s largest sandbox.
Training, continuing education and mentoring – that’s only the beginning. Our headquarter campuses offer thousands of roles – and as many opportunities – for you to try new skills, get involved on different projects and step up as a leader. You’re in charge of your professional development. We just provide the opportunities.

Extra compensation when you need it most – with no ceiling on how much you can earn.
And we really mean it. There is no ceiling on how much you can earn as we have a work hard and be rewarded philosophy. We also understand that new financial advisors might be more worried about the floor. So we provide a guaranteed salary for your first four years. Did we mention bonuses, commissions, profit sharing and travel awards?
« As hard as I want to work determines how successful my business can be. »
– Mark Audet, CFP Financial Advisor – St. Louis

Your new career comes with support from day one.
At Edward Jones, we support you with resources and training from day one. You’ll be joining a firm that is consistently recognized and awarded for our training. We believe you’ll see our investment in you as one of the best parts of working at Edward Jones. When you join the client team in your local branch, you won’t be on your own.

Come as you are. We will teach you everything you need to know.
Our Branch Office Administrators come from many different career backgrounds. Sales. Marketing. Customer service. Even finance. But they have one thing in common: a desire for a rewarding career that empowers them to make a difference in people’s lives. Your training begins with six months of dedicated onboarding – and is built out with mentoring, learning plans tailored to your needs, and 6,000-plus at the Headquarters making sure you have everything you need to succeed.

Put your talent to the test – Working with the industry’s best.
There’s no better way to flex your skillset than working with the best. And you will find the best here. We aggressively recruit a vast array of top talent that help us innovate. And build the tools and systems that support our goal of being the #1 choice for the serious long-term investor. Our clients’ needs are becoming more complex. They have high expectations for a personalized user experience that puts them in control – so they can feel confident managing their financial lives. You won’t be competing with your colleagues to develop the next breakthrough technology. We are a team. Some say a family. And our collaborative culture permeates every aspect of our firm. Including tech innovation. Everyone is working toward the same goal: to create technology to make it easier for our clients to do business with us. And when any of us succeed, it’s a win for all of us.

Your colleagues will inspire you. And hold you accountable.
Our vast resources, solid reputation and commitment to making a meaningful difference in people’s lives attract next-level talent that creates an inspiring work environment. You won’t just be working alongside some of the industry’s best – you will be collaborating with them. Our relationships with our clients and each other are, in a word, authentic. And we hold ourselves accountable to both. Building products, services and technologies that strip out the complexity for our branch teams – and elevate our client-centric experience.

You can see the future. Because you’re building it.
Our client-first focus comes with a promise: to think like them, not just about them. So much so that we can anticipate their needs before even they do. How? By staying ahead of changing regulations and mitigating risk for over 7 million clients. Developing new tools and technologies. Creating data driven innovative business solutions. And building automation, agility and nimbleness into our workflows. So we can pivot on a dime. Prepared to solve future challenges before they ever arise.
Partenaire de gestion
Partenaire de gestion

Start here. Grow your career.
Service and Operations are known as places that grow and develop top talent at the firm. When you join our large divisions, you’ll have many opportunities to learn outside of your role. We have specialized focus areas, all waiting for you to expand your knowledge and contribution. Develop your skills. Work in many settings. And move down the path that interests you most. As your skills grow, your leader may recommend you for opportunities in other areas. Selflessly losing top talent – all in the name of your development. And the success of the firm.


Find your niche. We insist.
Investment Products & Strategy is home to many areas of expertise. This works to your advantage. And supports your professional development. Working in research but curious about trusts? Check it out. Hired in banking but a trader at heart? Give it a try. Passionate about finding innovative ways to help clients protect their goals? Your leaders will encourage you to explore. Mentor you. And connect you with other leaders and colleagues who can show you the way. And you and your leader will have meaningful, performance and development discussions throughout the year. Not only at your annual review. So as your interests evolve, your leader can help you find the next opportunity. So you can find your niche.

ASSOCIATE TESTIMONIAL
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« Nous offrons un milieu de travail où les origines et les expériences différentes sont non seulement bien accueillies, mais célébrées. Nous soutenons l’individualité et favorisons un environnement de lien et d’appartenance où chaque collègue se sent valorisé, respecté, vu et entendu. »
Jennifer Kingston
Cheffe, développement des capacités de croissance

« Nous essayons de travailler ensemble et de nous soutenir les uns les autres, afin de faire vraiment de notre mieux pour servir le client. »
Mary Pat Brown
Directrice, Opérations de services-conseils

Vous apprenez constamment. Les choses évoluent sans cesse, et c’est formidable. C’est ce qui rend le travail amusant.
Victoria Lightowler
Administratrice principale de succursale

Les relations sont au cœur du rôle d’administrateur de succursale : avec vos clients, vos collègues et votre collectivité.
Inger Mitchell
Administratrice principale de succursale

J’adore les imprévus et la complexité qu’un simple appel d’un client peut apporter au travail chaque jour. Dans notre succursale, nous prenons systématiquement en charge tous les aspects du service à la clientèle et des services financiers liés aux comptes des clients.
Brooke Bradley
Administratrice principale de succursale

Tout ce que nous faisons dans notre bureau est centré sur les besoins personnels et financiers de nos clients. Travailler ensemble dans un même bureau nous permet de le faire en toute simplicité. Nous discutons de nos clients dans une atmosphère détendue et déterminons comment nous pourrions les servir en fonction de leurs besoins individuels. Travailler dans un bureau à deux personnes est exigeant, mais satisfaisant.
Gwen Peebles
Administratrice principale de succursale

C’est le parfait équilibre entre les ressources qu’offre une grande société réputée et l’autonomie d’un propriétaire d’entreprise.
Ryan Maskewitz
Conseiller en investissement

Je pense que la structure de rémunération que fournit Edward Jones aux nouveaux conseillers en investissement est extraordinaire. Elle allège le fardeau des premières années.
Betsy Rush
Conseillère en investissement

« Je suis en mesure de gérer ma pratique de la façon qui convient le mieux à moi et à mes clients, sans ingérence, sans pression. »
Alok Tomar
Conseiller en investissement Edward Jones
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Grow your skills – And find your passion.
Your professional development is our priority. World-class training, mentoring and continuing education – that’s a given. But you can expect so much more. Digital transformation throughout the firm creates a steady stream of opportunities for you to stretch your skills. In different tech areas – and different business areas. We promote collaboration and movement between divisions and departments. And encourage you to understand the business drivers by plugging you into design sprints, research projects and situations where you can see our workflows firsthand. Helping you find your passion, with so many paths to get there.


Bring your skills and experience here. We’ll find a place to put them to work.
Tech? HR? Marketing? Operations? You’ve got the skills. We’ve got the team. We are a large firm with many areas of expertise but each division is small enough for you to make an impact. And you can test the waters in other areas. We encourage it. Learning new skills and gaining leadership experience along the way.

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Une rémunération supplémentaire au moment où vous en avez le plus besoin, sans plafond sur le montant que vous pouvez gagner.
Vraiment. Il n’y a pas de plafond quant au montant que vous pouvez gagner, car notre philosophie cherche à récompenser les solides efforts. Nous comprenons également que les nouveaux représentants en services financiers puissent être plus préoccupés par les activités sur le terrain. Nous vous offrons donc un salaire garanti pendant vos quatre premières années. Avons-nous mentionné les primes, les commissions, la participation aux bénéfices et les récompenses en voyage?
« Les efforts que je mets dans mon travail déterminent le succès de mon entreprise. »
Mark Audet, représentant en services financiers CFP – Saint-Louis

Investing in You
As a valued branch-team member, you will share in the success of your branch – and the firm. Our market competitive compensation program recognizes your individual contributions, promotes a long-term career, contributes to your financial security and promotes the well-being of you and your family.

Investing in You
As a valued branch team member, you will share in the success of your branch – and the firm. Our market competitive compensation program recognizes your individual contributions, promotes a long-term career, contributes to your financial security and supports the well-being of you and your family.

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