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Hiring Process
You are here: Home / Career Areas / Client Support Team / Hiring Process
Home > Career Areas > Client Support Team > Hiring Process

Ready to apply? Follow these simple steps.

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Our Hiring Process

Step 1

Submit resume

Once you have found a position of interest, create a candidate profile and submit a resume online.

Step 2

Receipt of resume

You will receive a confirmation email when we receive your resume (Note: if you have a SPAM blocker please ensure you can receive emails from donotreply@trm.brassring.com)

Step 3

Recruiter Evaluation

A recruiter will evaluate your qualifications and invite the most qualified candidates to participate in our selection process.

Step 4

Interview

If selected to move forward we utilize several types of interview formats including a digital interview, follow up phone conversation and an in-person or virtual hiring leader interview.

Step 5

Assessment Participation

You may also be asked to participate in an online assessment in the final stages of the process.

Step 6

Finalist Evaluations and Offer Extended

Our hiring leader and recruiter evaluate finalists and establish who will receive an employment offer.

Step 7

Pre-Employment Reviews

A candidate’s employment is contingent upon the successful completion of a background check and other pre-employment reviews.

The length of time for the recruiting process depends on factors such as salary, geographic location and type of position.

Search our current openings and apply for a Client Support Team position with Edward Jones.

Tips for a Successful Interview

The interview process is our chance to get to know one another so we’re offering these tips to help you feel prepared.

We focus on skills and abilities related to your previous experience to help us understand how you approach and learn from various job situations.

  1. Familiarize yourself with the location, traffic, and parking, and arrive 10-15 minutes early.
  2. Business Attire is the standard dress at Edward Jones so please dress professionally in a suit or suit-like look for your interview.
    Come Prepared!

    1. Bring several copies of an up to date and detailed resume.
    2. Expect to be asked situational questions from the advisor; this is your time to highlight your accomplishments by describing a specific situation, your actions and the overall result.
    3. Have questions ready for the financial advisor; you can review the Edward Jones website for information about the branch, company and position; your recruiting team is your resource for compensation and benefit questions.
  3. Create a great first impression; the interview starts when you arrive to the office.

Want to leave a lasting impression? Consider sending a hand written thank you letter or a thank you email within ~24 hours after the interview.

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Copyright © 2024 Edward Jones.
At Edward Jones, we are building a place where everyone feels like they belong. Our human-centered culture calls upon us all to treat every individual with dignity and respect while celebrating what makes us unique, which we show as an equal opportunity employer committed to diversity, equity, and inclusion. Edward Jones does not discriminate on the basis of race, color, sex (including sexual orientation, gender identity and pregnancy), religion, national origin, age, disability, veteran status, genetic information, citizenship status or any other basis prohibited by applicable federal, state, provincial, or local law in employment decisions such as hiring, compensation, benefits, transfers, promotions, leaves, training, performance expectations, development opportunities, and corrective action. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with applicable federal, state, or local law, including but not limited to the St. Louis “Ban the Box” law, the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring and the New York City Fair Chance Act.

Edward Jones is committed to providing accessible employment and developing an inclusive culture. Should you require any ADA/Medical accommodation or accommodation in accordance with applicable accessibility and/or human rights laws at any time in the application for employment, please contact us at recruiting-accommodations@edwardjones.com.

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