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Client Support Team
Self-starter? Problem solver? Passionate about helping others? If this sounds like you, the Branch Office Administrator role at an Edward Jones office could be a perfect fit. As a highly visible member of the branch team, the Branch Office Administrator is essential to building relationships with our clients. You and your financial advisor work closely with clients in your community, rooted in trust, so you can help them achieve their goals. All the while, you’ll be achieving yours.
Associate Testimonial
You must be a team player and have the drive to take ownership in the success of your branch.
Jennifer Hernandez
Senior Branch Office Administrator
Meet Simona
Watch this short video to discover what made the Branch Office Administrator opportunity the right career choice for them. Learn how they make an impact on their clients’ lives, what the Edward Jones culture is like and what it takes to be successful.
Learn More About Our Hiring Process
Up to 6 months of training.
A lifetime of opportunity.
Your first 6 months as a branch office administrator is focused on your training. Because there is a lot to learn about your role – in our unique business model, the client comes first – front and center – in everything you do. Leader-lead virtual training and self-lead online training – solo and with your financial advisor – will get you up to speed on the financial services industry and your daily responsibilities as a critical branch team member. We’ll assign you a mentor – a branch office administrator in your community dedicated to your success. And a branch team trainer in headquarters will be assigned to support you during your initial training. After your training, you’ll have opportunities to continue learning – and develop professionally by volunteering for leadership and mentor roles.
Associate Testimonial
You’re constantly learning. Things constantly change – and it’s great. That’s what makes the job fun.
Victoria Lightowler
Senior Branch Office Administrator – Milton, ON
There was a lot for me to learn, a lot of learning modules. It could be a little intimidating, but you had that mentor. The support that you get, not only from the mentor, but here in our region. We have BOAs, they’re going to help because that’s just their nature.
Gwen Peebles
Senior Branch Office Administrator – Oro Valley, AZ
Challenging and rewarding.
Being an Edward Jones branch office administrator is for energetic individuals who are ready to tackle any situation and search for solutions. You’ll work with the Financial Advisor who is counting on you – and clients depending on you to help them through swinging markets, pursuing dreams, and managing life circumstances. Helping and seeing your clients succeed is one of the greatest rewards of the Branch Office Administrator.
Associate Testimonial
I love the spontaneity and complexity the job can bring every day with one client’s phone call. We consistently provide all aspects of customer and financial service to clients’ accounts at our branch.
Brooke Bradley
Senior Branch Office Administrator – Irving, TX
Everything we do in our office centers around our client’s personal and financial needs. Working together in one office allows us to do that casually. We converse about our clients in a relaxed atmosphere and determine how we would serve them based on their individual needs. Working in a two-person office is challenging, yet satisfying.
Gwen Peebles
Senior Branch Office Administrator – Oro Valley, AZ
Upcoming Events
Client Support Team Opportunity On-Demand Webinar
May 19 @ 8:00 am
June 17 @ 5:00 pm
https://www.cvent.com/d/02q384
Client Support Team Opportunity Webinar
June 18 @ 12:00 pm
June 18 @ 12:30 pm
https://www.cvent.com/d/dwq314
Awards & Recognition
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